Frequently Asked Questions
Frequently Asked Questions (FAQs)
Q. How does the site work?
A. You can browse the site or use our search engine to find your desired products. Once you find what you want, add them to your cart and proceed to checkout. Provide us with your address and necessary information, and you're done! We will then deliver your order right to your home or office.
Q. How much does delivery cost?
A. The delivery cost is as follows:
- BDT 80 (Inside Dhaka Metro)
- BDT 150 (Outside Dhaka)
Q. How can I contact you?
A. You can always call us at +880 1627-864029 or email us at [email protected].
Q. How long do the deliveries take?
A. Deliveries take 2 working days within Dhaka Metro and 3-5 working days for the rest of Bangladesh. If there are any inconveniences or if the product is out of stock, delivery may take longer or might be canceled.
Q. What are your delivery hours?
A. We deliver from 10 AM to 10 PM every day. You can choose from available time slots that are convenient for you.
Q. How do I pay?
A. We accept cash on delivery (COD), as well as online payments via credit/debit cards and mobile banking services.
Q. Where do you serve?
A. We are currently serving customers all over Bangladesh.
Q. I am facing some problems ordering. What do I do?
A. Please call us at +880 1627-864029 or email us at [email protected], and let us know the problem.
Q. What is your policy on refunds?
A. Please check our Refund & Return Policy page for more information.
